Professional Consulting Services:

  • Hardware and Software Auditing – We will obtain an inventory of all current equipment and software to determine whether they are in compliance or obsolete
  • Evaluation of current low voltage wiring infrastructure
  • Identification of all current carrier services portfolio and other vendors
  • Inventory of all current IT managed services
  • Uncovering and locating any technology challenges and potential crises
  • Deliverable – Project plan, line and equipment inventory document

Technology Infrastructure Evaluation:

  • Understanding of the current LAN and WAN infrastructure and environment and determination of its suitability moving forward
  • Evaluation of current voice and data providers for past performance and customer satisfaction
  • Determine whether an On Premise or Cloud based PBX is most optimal

IT Managed Services Advising:

  • Develop a Cloud strategy
  • Exchange Server and Office 365 evaluation
  • Determine whether legacy servers will remain on premise or in the Cloud
  • Ascertain whether the current level of security on the network is sufficient
  • Establish a concrete Disaster Recovery plan for all technology services

Voice & Data Carrier Services
Advising:

Once voice and data solution has been determined, we will:

  • Obtain quotes from multiple carriers
  • Review each vendor’s strengths and capabilities to assist with the decision-making process
  • Facilitate negotiations with carriers to assure most competitive pricing
  • Coordinate with carrier engineering team to assure technical feasibility
  • Provide proactive voice and data information to selected carrier to assure most timely installation

Voice & Data – Project Management and Implementation

  • Coordination of all relevant vendors for a “kick-off” call to establish implementation project plan
  • Management of circuit delivery and installation, as well as all relevant phone line information and inventory
  • Organization of all telephone numbers, extensions, call groups and DIDs
  • Complete testing of all new services prior to activation to assure proper functionality
  • Collaborate with the carrier for proper turn-up of new services
  • Assist customer with the disconnect of old services and final bill

IT Managed Services – Project
Management and Implementation

  • Cyber Security
  • networking
  • managed IT
  • Compliance and Regulatory